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Resolutions Call Center
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Resolutions is a dedicated patient statement/billing call center. Our goal is to resolve the patient’s issue on the first call. For every hour your staff spends on patient calls you could be losing thousands of dollars in insurance revenue. Most major industries now outsource billing calls. It is proven to be cost-effective. |
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First Call |
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First Call is an outbound call center you use for pre-visit or visit patient collection calls. Our clients using this service have seen a dramatic increase in patient payments. Just sending letters is not enough to ensure the patient will pay their bill. |
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Letter Collect |
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With Letter Collect, patient collection letters are sent from your system on your letterhead but printed and mailed from our office. We mange the process for you ensuring that only those who really should receive a letter is actually sent one reducing patient complaints. |
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