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MedConcepts is a natural fit for your physician practice or billing company.  We understand your need to manage billing office staff effectively, increasing productivity and cash flow without increasing costs.  We also help you focus on maintaining your good relationships with your patients.  You spend money to obtain patients through marketing and referral building.  You need to also spend money to keep good patient relationships by providing a positive experience with all aspects of your practice, including your business office.

We have developed our services and pricing with just those needs in mind.  Our unique approach allows us to keep our costs very low.  Our goal is to be less expensive and more efficient than your current process, creating a positive return for your investment in us.

We have been providing business office services to our clients since 1999.  We handle thousands of patient calls and accounts monthly with a 99.9% accuracy rate, meaning almost no complaints.

What makes us unique and keeps our cost low is that we do all work in your billing system through a HIPAA compliant connection.  We follow your policies and procedures, handling your patients as a member of your staff.  All interactions with the patient and all work done on accounts are recorded in your system. Instead of working down the hall we just work in another location, but you maintain direction and control at all times.  It’s like adding staff without the overhead.  Plus you only pay for what you use.

 
 
   
Unlike collection agencies or other A/R management companies, you remain in control with MedConcepts.
Since we work in your own practice management system, there is no transfer of patient data or troublesome interfaces with another billing system or collection computer program. We truly become your staff; reducing costs, improving productivity and increasing your revenue.
 
Increased Revenue
Reduced Overhead and FTE Costs
Increased Productivity
Reduced Need For Collection Agencies
Improved Patient Satisfaction
HFMA Certified Patient Account
Representatives
 
 
 
Resolutions Call Center
  Resolutions is a dedicated patient statement/billing call center.  Our goal is to resolve the patient’s issue on the first call.  For every  hour your staff spends on patient calls you could be losing thousands of dollars in insurance revenue.  Most major industries now outsource billing calls.  It is proven to be cost-effective.
First Call
  First Call is an outbound call center you use for pre-visit or visit patient collection calls.  Our clients using this service have seen a dramatic increase in patient payments.  Just sending letters is not enough to ensure the patient will pay their bill.
Letter Collect
  With Letter Collect, patient collection letters are sent from your system on your letterhead but printed and mailed from our office. We mange the process for you ensuring that only those who really should receive a letter is actually sent one reducing patient complaints. 
 
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